For what seemed like FOREVER, my husband and I watched as friends, family, even acquaintances bought their first homes, and felt the pang of jealousy. We longed for the day when we could wash our hands of the renting game and finally have a REAL place to call our very OWN. A place that we could paint and decorate and mold into OUR idea of a dream home.

We were sure that the day for us to own a home was, sadly, far away. One day, as I spouted my frustrations over apartment complex living to my parents (who were friends of Susan Russell), they gave us Susan’s phone number and said, “Why don’t you just call her and ask some questions. You might be surprised…”  So, reluctantly, I called, preparing myself to receive disappointing news of how far we really were from buying a home. Susan took down our information and got us together with her lender and we crunched some numbers. I was completely SHOCKED when I heard the news.

We qualified for up to $180,000!!! We were BEYOND excited!! We began searching for “the one”. Susan was wonderful at finding properties that matched the criteria we gave her. And her website was fabulous to use to help in the search. Susan was so great at being available and flexible with our crazy schedules. We saw several great homes with promising features.

I would generally go and see the houses and, depending on how much I liked the home, I would take my husband back for a second look. When I saw the place we now call “home”, I knew the moment I walked in the door I would be bringing my husband back to see it. I loved it instantly, but wanted to see what my husband’s take on it would be. I was tight-lipped about the whole thing, and after he toured the house he was ready to make an offer on the spot.

I was ecstatic that he loved it just as much as I did. To make a long story short, we now own our dream house! The process was an emotional roller coaster for sure, but Susan was so helpful and reassuring the whole way through. And I must say something about her lender as well. Julie Hall was EXCEPTIONAL. So professional, knowledgable, and extremely thorough. She went above and beyond to make sure we got the best rate possible with the best deal her company could offer. She was always so incredibly sweet!

Buying your first home is very intimidating and rather confusing at times with all the paperwork and procedures. It’s so easy to feel as if you’re signing your life away. Julie and Susan made the daunting task of closing on our home feel like a party! Any time I would start to stress (I’m good at that!), I would call either Susan or Julie and would immediately feel a million times better after that conversation.

Susan Russell and Julie Hall together made the PERFECT team. They were always ready and willing to answer any question any time day or night. We were ALWAYS well-informed and at ease after talking to either of them. We have been in our home about 6 months now and could NOT be happier.

The home is perfect, exactly what we were looking for! The neighborhood is fabulous! The school and Church are both within walking distance, we absolutely LOVE all of our neighbors, major shopping and dining are practically around the corner, and we’re smack dab in the middle of both the freeway and Bangerter Highway. We completely love everything about where we live, and we’re looking forward to all the wonderful memories we will surely make here.

We’re so glad that we made that decision to call Susan and “ask some questions”.